Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@tuftigun.com.
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Pre Sale Questions
How much is a tufting machine?
Our tufting machines cost between $220-$300
How long does it take to receive a tufting machine after placing an order?
We deliver Tufting machines in the US within 72hrs. However, prior arrangements can be done for orders placed outside the US.
Do you issue refunds?
Yes.We issue refunds in cases where a customer is unsatisfied with our products. However, refund requests are processed on a case-to-case basis.
Do you deliver outside the US?
Yes, we have partnered with various delivery agents to ensure our products reach every customer irrespective of their location.
What if I receive a faulty tufting machine?
We have a return policy to safeguard the interest of both parties. However, customers are encouraged to reach out immediately if they receive faulty products.
Why is a Tufting machine important?
A tufting machine not only helps in speeding up the tufting process but also improves the quality of products. With a Tufting machine, you are assured of better quality compared to handmade carpets and rugs.
Can a tufting machine be repaired?
Yes, a tufting gun can easily be repaired. If you are unsure about where you can get accessories then you can easily order from our platform.