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Privacy and Cookies Policy:

We do not disclose buyers' information to any third parties other than where order details are processed as part of the order fulfillment and required by our carriers. Please see the link to our Privacy Policy at the foot of the page for more information.

This Privacy Policy governs the manner in which, a division of Dell Bond Limited collects, uses, maintains and discloses information collected from users of the website. This privacy policy applies to and relates to all offered products and services carried out by Dell Bond Limited via . All your data collected (via website, email and/or telephone) will be held by Dell Bond Limited.

This website ( is operated by Dell Bond Limited, registered at; 228 Stechford Road Birmingham, England, B34 6BL under Company House Reg No. 13144444.

Your privacy is really important to us, and we do understand how important it is to you. Our aim is to be as very clear and open as possible about what we do and why we do it. We are committed to the privacy of all the users of our website.

Our Privacy Policy informs you about the type of information we collect and process, what we do with it, what we do to keep your information quite secure, your rights and how to contact us.

The only personal information we will ever hold is that you have voluntarily given to our website:

You can visit our website without telling us who you are or providing us with your personal information. However, we collect and process information from you when you:

  • Contact us (via the website directly or by emailing or telephone) for information about products and services provided by When you place an order with
  • When you work with or provide a service to
  • Visit our website, which is collected via “cookies” (see; IP Addresses and Cookies section)
  • Your IP address is collected from the website (see; IP Addresses and Cookies section)

Type of Personal Information Collected & Uses will not collect and store any personal information about individuals, except where it is specifically and of course knowingly provided by them. Examples of such information are:

  • Your name;
  • Your mobile and landline telephone number;
  • Your billing address;
  • Your delivery address; and
  • Your email address;

We will use your personal information as provided by you:

  • To improve customer service

The information you provide, helps us respond to your customer service requests and support your needs more efficiently.

  • To personalize user experience

We may use information in the aggregate in order to understand how our Users as a group use the services and resources provided on

  • To improve our Website

We may use feedback you provide to improve our products and services further.

  • To process Orders & Payments

We may use the information you provide about yourself when placing an order only to provide services relating to your order. We do not share this information with outside parties except to the extent that is necessary to provide the service (for example, we share your email address and/or mobile telephone number with our courier of choice so they can update you of the status of your delivery. we share other details like your email address and name with Trustpilot to get the feedback regarding our service and overall experience). The personal information collected will only ever be used to process your order (including payment processing), send you the information you have requested or to inform you about your order and to provide information that may be useful to you.

Opting In and Out of Marketing

In case you register online for any of our products or services, you may opt-in to receive marketing communications and set the communication preferences; you may withdraw that opt-in and/or change the communication preferences at any time by contacting us via email or telephone (Please see; How to contact us) or by using the facilities embedded within the emails we send to you.

To clarify:

  • We will never auto-enrol you in any marketing publications.
  • We will never contact you unless we have a valid reason to do so pertaining to your current order or unless we have legal reason to do so.

IP Addresses and Cookies

  • We may collect information about your device or machine, including where your IP address is available, operating system and browser type, for administration and for internal business purposes. This is statistical data about our users’ browsing activities and patterns and does not identify any individual.
  • For the same reason, we may have information about your general internet usage by using a Cookie file (please see below for more information). Cookies can make the website more useful by storing information about your preferences on particular websites, thus enabling site owners to provide more useful features for their users. We use cookies for two reasons: to help us track usage patterns to improve and manage the website; and to record your preferences in order to personalize your visit. On revisiting this website our computer server will recognize the cookie, giving us information about your last visit.


Cookies are used on our site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. The data is also used after you have logged in as part of that process. You can of course turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies, however, if you turn off cookies, you will be unable to place orders or benefit from the other features on our website where cookies are required to be used.

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